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How can I resend an email to contacts who have not opened it yet in an automation?

Written by Team MailBlue

Here you can read how to resend a campaign to contacts who have not yet opened the email. You can also incorporate this into an automation. This article explains how.

  1. Create a new automation and choose a start trigger.
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  2. Add an email.
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  3. Add a wait step, for example, of 1 day.
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  4. Add an if/else step and fill in the condition as: 'Has opened - Campaign'. You can now select the previous email.
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  5. Has a contact opened the email? Then they will follow the yes path (in the example, a wait step and another email are added in this path).
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  6. Under the no path, you can add the first email again so that contacts who have not opened it yet receive it a second time. To do this, hover over the email, drag it to the correct position, then choose ‘Copy single action’ and click ‘OK’.
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  7. After this, add the 'Go to’ step to bring the paths back together.
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