How do I publish, pause, or resume a web personalization experience?

You can publish, pause, and resume web personalisation experiences at any time. The web personalisation functionality is available with a MailBlue Professional subscription.

Publish an experience

Once you publish a web personalisation experience, it will go live for all qualified contacts visiting your web page. It is not possible to modify an experience after publishing.

To publish a draft of an experience, follow these steps:

1. Click on 'Website' in the left menu.

2. Click on the 'Web Personalisation' option.

3. Click on the dropdown arrow to see all experiences for that specific domain.

4. Click on 'Continue editing' for the experience you wish to publish.

5. Click on the 'Publish' button in the top right corner.

6. A pop-up 'Publish this experience' will appear. Click on the 'Publish experience' button.

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The experience will be marked as 'Published' on the web personalisation overview page. Qualified contacts will see the page.

Pause an experience

If you pause an experience, qualified contacts will no longer see the experience when they visit your web page. Instead, they will see your default page.

To pause an experience, follow these steps:

1. Click on 'Website' in the left menu.

2. Click on the 'Web Personalisation' option.

3. Find the published experience you wish to pause.

4. Click on the 'Pause experience' button.

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The experience is now paused and marked as 'Paused' on the web personalisation overview page. Qualified contacts will no longer see the experience until the page is published again.

Resume an experience

When you resume a paused experience, qualified contacts can see the experience you created when they visited your web page again.

To resume a paused experience, follow these steps:

1. Click on 'Website' in the left menu.

2. Click on the 'Web Personalisation' option.

3. Find the paused experience you wish to resume.

4. Click on the 'Resume experience' button.

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The experience will once again be marked as 'Published' on the web personalisation overview page.

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