How do I change the subject (or message name) of my email/campaign?

Please note: In general, we strongly advise against making adjustments in an active automation. This can lead to unexpected errors. Therefore, always set the automation to 'Inactive' before you start working on it!

If it is a situation where it is necessary for the automation to be 'Active' (e.g. starting contacts at a specific point), it is better to set this aside.

Both in a standalone campaign and in an email within an automation, you can adjust the subject and the message name of an email. The subject is what your recipients will see as the email subject line, and the message name (or campaign name) is the title you give the email to remember what the sent email is about and is only visible to yourself.

In this article, you will find answers to the following questions:

• How do I adjust the subject (or message name) within an automation email?
• How do I adjust the subject (or message name) of a campaign email?

How do I adjust this within an automation?

Adjusting the subject within an automation (visible to contacts)

1. You can adjust this within an automation by placing your mouse on the relevant email and then clicking on 'Edit Email'.
   
   
   
   
2. Then click on the gear icon 'settings' in the top right corner.
   
   
   
   Now you are in the campaign settings and you can adjust the subject line or preheader text by clicking on the box of what you want to adjust.
   
   
   
   

Adjusting the message name within an automation (only visible to yourself)

If you want to change the title of the automation email, you can follow these steps:

1. Click on 'next' in the top right of your screen while designing the email. Now you will enter the summary of your automation email.
   
   
   
   
2. Within the summary of your automation email, you can adjust the message name that is only visible to yourself.
   

How do I adjust this within a campaign?

Adjusting the subject within a campaign (visible to your contacts)

1. Click on 'Continue' for a campaign in draft status or 'Edit' for a (recurring) campaign scheduled for the future. If it says 'Show Report' here, it is a one-time sent campaign and the subject of the email cannot be changed retroactively.
   
   
   
   
2. Next, you will arrive at the 'Summary' tab. Here you can change the subject line or preheader text by clicking on the 'Edit' button.
   
   

Changing the message name within a campaign (only visible to yourself)

If you want to change the title of the campaign (the campaign name visible only to yourself), you can do this within the 'Type' tab.