How can I send a chat thread (the full conversation) to a contact?

Important notice: Conversations feature

Please note: As of now, it is no longer possible to purchase the Conversations feature new within MailBlue. Existing customers currently using Conversations can continue to use the feature as usual.

You can send the entire chat conversation to the contact by creating a follow-up email from the Conversations inbox. This should be done immediately after the last chat message has been sent.

Select the email channel from the drop-down and type your message. Then click on 'Send'. When the contact receives your email, they will also see the entire chat history.

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