What can I use the goal step for? [VIDEO]

Please note: In general, we strongly advise against making adjustments in an active automation. This can lead to unexpected errors. Therefore, always set the automation to 'Inactive' before making any changes!

If it is a situation where it is necessary for the automation to be 'Active' (e.g. starting contacts at a specific point), it is better to set this aside.

The goal step is a useful action that you can use within your automations. You can use this step for different situations.

These videos describe 3 situations in which the goal step is commonly used. The first video serves as a general introduction to the 3 situations. These situations are addressed one by one in the following videos:

Introduction video

Manually starting a contact at a specific point

Determining if a contact has already performed a certain action

Using the goal step in a webinar automation

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