MailBlue information
- I can't log in, what can I do?
- How can I submit ideas for new MailBlue features?
- What are the main differences between the old and new design of MailBlue?
- Where can I find the current outages of MailBlue?
- What is the difference between an automation and a campaign?
- How can I contact you during the weekend?
Managing subscription
- How do the subscription plans work, and what are the differences?
- Which subscription do I have?
- Can I pause my MailBlue account?
- How can I convert my trial account to a subscription?
- How can I upgrade or downgrade my account?
- How can I request Zapier?
Account management
- How do I change the language settings of my account?
- Why are some automations not visible to all account users?
- How to enable a session timeout in MailBlue?
- The new customer portal: what's new?
- Where can I view my support requests?
- How can I change my personal information?
Payment and billing
- What can I do if my direct debit fails?
- How does the billing work?
- How can I view my invoices?
- How can I add a discount code to my account?
- How do I change my billing address / email address for invoicing?
- What does the message mean: 'Action required: you need to grant permission